Vanilla Ice Cream that puzzled General motors!!!!

Discussion in 'Jokes' started by vidhi, Feb 12, 2007.

  1. vidhi

    vidhi Senior IL'ite

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    An Interesting Story

    Never underestimate your Clients' Complaint, no matter how funny it
    might seem!

    This is a real story that happened between the customer of General
    Motors and its Customer-Care Executive. Pls read on.....

    A complaint was received by the Pontiac Division of General Motors:

    'This is the second time I have written to you, and I don't blame you
    for not answering me, because I sounded crazy, but it is a fact that we have a tradition in our family of Ice-Cream for dessert after dinner each
    night, but the kind of ice cream varies so, every night, after we've eaten, the whole family votes on which kind of ice cream we should have and I drive down to the store to get it. It's also a fact that I recently purchased new Pontiac and since then my trips to the store have created a problem.....

    You see, every time I buy a vanilla ice-cream, when I start back from
    the store my car won't start. If I get any other kind of ice cream, the car
    starts just fine. I want you to know I'm serious about this question, no
    matter how silly it sounds "What is there about a Pontiac that makes it
    not start when I get vanilla ice cream, and easy to start whenever I get any other kind?" The Pontiac President was understandably skeptical about the letter, but sent an Engineer to check it out anyway.

    The latter was surprised to be greeted by a successful, obviously well
    educated man in a fine neighborhood. He had arranged to meet the man
    just after dinner time, so the two hopped into the car and drove to the ice cream store. It was vanilla ice cream that night and, sure enough, after they came back to the car, it wouldn't start.

    The Engineer returned for three more nights. The first night, they got
    chocolate. The car started. The second night, he got strawberry. The car
    started. The third night he ordered vanilla. The car failed to start.

    Now the engineer, being a logical man, refused to believe that this
    man's car was allergic to vanilla ice cream. He arranged, therefore, to
    continue his visits for as long as it took to solve the problem. And toward this end he began to take notes: He jotted down all sorts of data: time of day, type of gas uses, time to drive back and forth etc.

    In a short time, he had a clue: the man took less time to buy vanilla
    than any other flavor. Why? The answer was in the layout of the store.
    Vanilla, being the most popular flavor, was in a separate case at the front of the store for quick pickup. All the other flavors were kept in the back of the store at a different counter where it took considerably longer to check out the flavor.

    Now, the question for the Engineer was why the car wouldn't start when
    it took less time. Eureka - Time was now the problem - not the vanilla ice
    cream!!!! The engineer quickly came up with the answer: "vapor lock".

    It was happening every night; but the extra time taken to get the other
    flavors allowed the engine to cool down sufficiently to start. When the
    man got vanilla, the engine was still too hot for the vapor lock to

    Even crazy looking problems are sometimes real and all problems seem to
    be simple only when we find the solution, with cool thinking.

    Don't just say it is " IMPOSSIBLE" without putting a sincere effort....
    Observe the word "IMPOSSIBLE" carefully....

    Looking closer you will see, "I'M POSSIBLE"...

    What really matters is your attitude and your perception.

  2. tehzeeb

    tehzeeb New IL'ite

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    Dear Vidhi,
    Your post is really great. In fact the message you have given at the end of the post is really inspiring. can you just imagine how the problem was related to Ice cream. You are right, sincere efforts will definitely makes impossible things possible.

    Great !!!! keep it up
  3. vivbass

    vivbass Gold IL'ite

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    hi vidhi,nice one,eventhough it was funny in the beginning,
    later the point is very nice.:2thumbsup:

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