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Actual call centre conversations

Discussion in 'Jokes' started by chatkara_tasty, Mar 27, 2007.

  1. chatkara_tasty

    chatkara_tasty Bronze IL'ite

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    Customer: "I've been ringing 0700 2300 for two days and can't get through to enquiries, can you help?".

    Operator: "Where did you get that number from, sir?".

    Customer: "It was on the door to the Travel Centre".

    Operator: "Sir, they are our opening hours".
     
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  2. chatkara_tasty

    chatkara_tasty Bronze IL'ite

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    Samsung Electronics


    Caller: "Can you give me the telephone number for Jack?"

    Operator: "I'm sorry, sir, I don't understand who you are talking about".

    Caller: "On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC
    wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?"

    Operator: "I think you mean the telephone point on the wall".

     
  3. chatkara_tasty

    chatkara_tasty Bronze IL'ite

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    RAC Motoring Services


    Caller: "Does your European Breakdown Policy cover me when I am travelling inAustralia ?"

    Operator: " Doesn't the product give you a clue?"

     
  4. chatkara_tasty

    chatkara_tasty Bronze IL'ite

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    Caller (enquiring about legal requirements while travelling in France ):

    "If I register my car in France , do I have to change the steering wheel to the other side of the car?"

     
  5. chatkara_tasty

    chatkara_tasty Bronze IL'ite

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    Directory Enquiries


    Caller: "I'd like the number of the Argoed Fish Bar in Cardiff please".

    Operator: "I'm sorry, there's no listing. Is the spelling correct?"

    Caller: "Well, it used to be called the Bargoed Fish Bar but the 'B' fell off".
     
  6. chatkara_tasty

    chatkara_tasty Bronze IL'ite

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    Then there was the caller who asked for a knitwear company in Woven.

    Operator: "Woven? Are you sure?"

    Caller: "Yes. That's what it says on the label; Woven in Scotland ".

     
  7. chatkara_tasty

    chatkara_tasty Bronze IL'ite

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    On another occasion, a man making heavy breathing sounds from a phone box told a worried operator:

    "I haven't got a pen, so I'm steaming up the window to write the number on".
     
  8. chatkara_tasty

    chatkara_tasty Bronze IL'ite

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    Tech Support: "I need you to right-click on the Open Desktop".

    Customer: "OK".

    Tech Support: "Did you get a pop-up menu?".

    Customer: "No".

    Tech Support: "OK. Right-Click again. Do you see a pop-up menu?"

    Customer: "No".

    Tech Support: "OK, sir. Can you tell me what you have done up until this point?".

    Customer: "Sure. You told me to write 'click' and I wrote 'click'".


     
  9. chatkara_tasty

    chatkara_tasty Bronze IL'ite

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    Tech Support: "OK. In the bottom left hand side of the screen, can you see the 'OK' button displayed?"

    Customer: "Wow. How can you see my screen from there?"

     
  10. chatkara_tasty

    chatkara_tasty Bronze IL'ite

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    Caller: "I deleted a file from my PC last week and I have just realised that I need it. If I turn my system clock back two
    weeks will I have my file back again?".
     

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