All ladies working in IT sector, please pour out your inputs to help me in getting a certification for any entry level role in IT field. Share your general ideas and also any specific suggestions how to look for an entry level role as a ticketing agent?
I think you also need to decide whether to take up something with more of coding, or with less technology or a non technical role. Depending on that you can select the certification. Many of my friends were coding enthusiasts and have done well as Java, .Net developers and Database developers too...some are good testers and some are good business analysts...so many have moved to non technical roles too like recruiting, project management, admin, etc. depends on your interest.