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Call centre conversations

Discussion in 'Jokes' started by gsaikripa, Oct 23, 2007.

  1. gsaikripa

    gsaikripa Gold IL'ite

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    Subject: Actual call centre conversations !!!!!

    <TABLE cellPadding=0 border=0><TD style="PADDING-RIGHT: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt">FUNNY JOKES FROM CALL CENTER!!!READ B4 U DELETE IT!!!


    Customer: "I've been ringing 0700 2300 for two days and can't get
    through to enquiries, can you help?".
    Operator: "Where did you get that number from, sir?".
    Customer: "It was on the door to the Travel Centre".
    Operator: "Sir, they are our opening hours".

    +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
    Samsung Electronics

    Caller: "Can you give me the telephone number for Jack?"
    Operator: "I'm sorry, sir, I don't understand who you are talking about".
    Caller: "On page 1, section 5, of the user guide it clearly
    states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?"
    Operator: "I think it means the telephone point on the wall".

    ----------------------------------------------------------------------Tech Support: "I need you to right-click on the Open Desktop".
    Customer: "OK".
    Tech Support: "Did you get a pop-up menu?".
    Customer: "No".
    Tech Support: "OK. Right-Click again. Do you see a pop-up menu?"
    Customer: "No".
    Tech Support: "OK, sir. Can you tell me what you have done up until this point?".
    Customer: "Sure. You told me to write 'click' and I wrote 'click'".

    ----------------------------------------------------------------------
    Tech Support: "OK. In the bottom left hand side of the screen, can you see the 'OK' button displayed?"
    Customer: "Wow. How can you see my screen from there?"

    ----------------------------------------------------------------------
    Caller: "I deleted a file from my PC last week and I have just realised that I need it.
    If I turn my system clock back two weeks will I have my file back again?".

    ----------------------------------------------------------------------

    This is a true story from the Word Perfect Helpline, which was transcribed from a recording monitoring the customer care department. Needless to say the Help Desk employee was fired; however, he/she is currently suing the Word Perfect organization for "Termination without Cause".

    Operator: "Ridge Hall, computer assistance; may I help you?"
    Caller: "Yes, well, I'm having trouble with WordPerfect."
    Operator: "What sort of trouble??"
    Caller: "Well, I was just typing along, and all of a sudden the words went away."
    Operator: "Went away?"
    Caller: "They disappeared."
    Operator: "Hmm. So what does your screen look like now?"
    Caller: "Nothing."
    Operator: "Nothing??"
    Caller: "It's blank; it won't accept anything when I type."
    Operator: "Are you still in WordPerfect, or did you get out??"
    Caller: "How do I tell?"
    Operator: "Can you see the C: prompt on the screen??"
    Caller: "What's a sea-prompt?"
    Operator: "Never mind, can you move your cursor around the screen?"
    Caller: "There isn't any cursor: I told you, it won't accept anything I type."
    Operator: "Does your monitor have a power indicator??"
    Caller: "What's a monitor?"
    Operator: "It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on??"
    Caller: "I don't know."
    Operator: "Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that??"
    Caller: "Yes, I think so."
    Operator: "Great. Follow the cord to the plug, and tell me if it's plugged into the wall.
    Caller: "Yes, it is."
    Operator: "When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one??"
    Caller: "No."
    Operator: "Well, there are. I need you to look back there again and find the other cable."
    Caller: "Okay, here it is."
    Operator: "Follow it for me, and tell me if it's plugged securely into the back of your computer."
    Caller: "I can't reach."
    Operator: "Uh huh. Well, can you see if it is??"
    Caller: "No."
    Operator: "Even if you maybe put your knee on something and lean way over??"
    Caller: "Oh, it's not because I don't have the right angle - it's because it's dark."
    Operator: "Dark??"
    Caller: "Yes - the office light is off, and the only light I have is coming in from the window."
    Operator: "Well, turn on the office light then."
    Caller: "I can't."
    Operator: "No? Why not??"
    Caller: "Because there's a power failure."
    Operator: "A power...................................... A power failure? Aha, Okay, we've got it licked now.
    Do you still have the boxes and manuals and packing stuff your computer came in??"
    Caller: "Well, yes, I keep them in the closet."
    Operator: "Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."
    Caller: "Really? Is it that bad?"
    Operator: "Yes, I'm afraid it is."
    Caller: "Well, all right then, I suppose. What do I tell them??"
    Operator: "Tell them you're too stupid to own a computer!!!!!"

    [​IMG][​IMG]
     
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  2. vidyasundar

    vidyasundar Bronze IL'ite

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    hilarious:rotfl:rotfl
     
  3. revathy45

    revathy45 Bronze IL'ite

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    Hi there,
    The last one there was truly awesome !!!!
    Revathy.
     
  4. Vysan

    Vysan Gold IL'ite

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    Hi,

    Good ones..
     
  5. puni88

    puni88 Moderator Staff Member IL Hall of Fame

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  6. Sashmitaa

    Sashmitaa Senior IL'ite

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  7. Arunarc

    Arunarc Moderator Staff Member IL Hall of Fame

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    Hhahahahahaha .....good one
     
  8. meenakshirajan

    meenakshirajan Silver IL'ite

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    Dear Sai,
    Final one was great.
    Meenakshi Rajan
     
  9. Meenaneelakantan

    Meenaneelakantan Bronze IL'ite

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  10. Sriniketan

    Sriniketan IL Hall of Fame

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    Very good one.
    But the last one seems, it is for meeee!:redface:

    sriniketan
     

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