3 annoying experiences with AlRafa Maternity Hospital

Discussion in 'Personal Services in Dubai' started by parasmanic, Oct 26, 2009.

  1. parasmanic

    parasmanic Bronze IL'ite

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    Hi All,

    Just thought of sharing my experiences, firstly in my first trimester I was asked to do a N. T Scan just few days before I was to leave for my 2 months holiday in India.......neways i went to the hospital on the exact time allocated to me only to find out the date that i had been alloted was the weekly off for the NT scan specialist :bonksince my hubby was travelling my friend accopmapnied me with her small daughter they redirected me to some clinic diagonally opp Burjuman. We asked for the next appointment but it was to be done in that week only....anyways i went there n got it done then faxed the report to the doc...(Mini Ravi).

    Second, I was given an appointment for my 7th month scan after 3 weeks at morning 9 am, my hubby took some time off from his office to accompany me ......we reached there n paid the cash n were waiting outside the Sono room since 8.55 am. 2 ladies came after me, n guess what they were both sent inside before me. I had inquired even before making payment n i was assured that i was the first patient as appointments begin at 9 a.m. It was 11 then and my patience gave in so i went n asked at the counter why i was not being sent in n later found out that some sister wrote on my slip 11.20 a.m n they did not know who it was from their staff.......to add to misery the first patient sent in was having appointment at 10 n the other lady sent after her was not even pregnant n was on standby appointment............meaning if i did not turn up then she cud go.......so then i had to raise my voice n i was assured that i will b the next patient ........meaning if i did not raise my voice even at 11 am we wud be sitting like decent ppl n those coming after us wud get in:bonk

    Third, i took an appointment with Dr. Lubna the dietician at al rafa clinic in bur dubai opp rafa police stn at 7.30 pm yesterday. We left home at 7 assuming its a 15 min drive, but thanks to traffic we were not near the location till 7.40 so i called the cilnic they told me they are moving my appointment to 8 pm n sending another patient inside.....i said im fine with that. I reached the location after a bit of struggle with parking at 8.02 pm, only to find out the doc had instructed she will not be attending any patient after 7 n had already left for the day.........When i struggled to find out how i was given an appointment at 7.30 in the first place none of the staff had any answer, instead the man at the reception asked me to wait as he was attending some other patient so i asked him why r u asking me to wait he said so i can give u another appointment.

    Honestly i feel only a fool like me will have to return to that place because appparently im stuck with my check ups with dr. mini ravi:bowdown

    Just felt like sharing this will all of u, so u now how unprofessional the hopsitals n clinics are of dr.moopens group.............mayb someone might benefit.

    regards
    sonu
     
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  2. crossiants

    crossiants Senior IL'ite

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    Dear sonu,
    please cool down,dont worry it all happens not only in rafa clinic but many big hospitals also.but why take tensions and spoil your health.if u r not happy than u can switch to some another hospital.but dont take unecessary tensions and spoil your health.pregnancy is a time to enjoy so chill and have a nice time dear.hope some where in convicing u i have not hurted u.
     
  3. Shivani2009

    Shivani2009 Moderator Staff Member Gold IL'ite

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    Hi Sonu
    Sorry to hear about the treatment meted to you by different hospitals ..
    Guess it adds on to the agony at this stage when you expect to be least bothered .

    But now is the time to be in positive state of mind and dont get bogged down by such issues ..

    Whats your due date ? Which hospital have you finally shortlisted i.e if you are planing to deliver here !!

    Cheers
     
  4. parasmanic

    parasmanic Bronze IL'ite

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    Hi Shivani,

    Im going to wellcare tomm, hoping dr.janaki will be in a bit diff state of mind tomm.

    I will have to choose between wellcare / alrafa as they say here in dubai they do not register after 20 weeks of pregnancy ...........

    n yes i will deliver here as aan has school so not much of a choice wud have loved to b back home though.

    hope all is well with both ur angels...........take care.

    warm regards,
    sonu
     
  5. parasmanic

    parasmanic Bronze IL'ite

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    Hi croissants,

    Thanks for the soothing words most needed in times like these. One bitter truth is that i was not aware that here in duabi u must register when u r 20 weeks pregnant. Unfortunately have not done so ............coz i was in india during those times......going to wellcare tomm hoping for the best.

    thanks again
    sonu
     
  6. Zeenat

    Zeenat Silver IL'ite

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    hi sonu,
    its really hurting to know all the pains you had to go through bcoz of these unprofessional hospital attendies. are they humans or no. its really very difficult to get a smooth way of checks ups in hospitals where there is less facility. one does end up facing problems. frankly dear i feel you have made a nice decission of going to welcare. trust me, i did 2 deliveries there and was comfortable all throughout preg period. also they have mostly all the check ups done there and there in the same place. you dont have to run arround anywhere else. only for 1 test they send you to one clinic in jumierah. anyways....i hope your experience in welcare is better than earlier ones. wish you all the best and hey please do give a buzz anytime whenever you need any help or want to do enquiry. please dont hesitate to give call if you need any sort of help.

    u take good care. bye.
     
  7. Shivani2009

    Shivani2009 Moderator Staff Member Gold IL'ite

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    Hi Sonu

    Janaki will be a good choice anyday !!!.. You can try her with your eyes closed !! YOu were planning to shift this side !! Any decision taken so far ?

    Which month are ya in now ? lemme know should you need any help

    Cheers
     
  8. parasmanic

    parasmanic Bronze IL'ite

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    Hi Zeenat n Shivani,

    Thanks a ton for ur warm words. Zeenat im truly hoping for a gud experience today will b leaving in some time, n keep u posted. N there is just u friends that i can rely on if help is needed so i shall not hesitate:)

    Shivani Ive just begun with my 8th month yesterday so i dont think its a gud time to move now, mayb will look into that a bit later. Will keep u posted if there is a change in plan though.

    Regards,
    Sonu
     
  9. Shivani2009

    Shivani2009 Moderator Staff Member Gold IL'ite

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    For sure .. this is no the righ to move now and even 6 months after until the time lil one settles down ..

    Keep us posted with regards to your Apptt with Janaki !!

    Cheers
     
  10. parasmanic

    parasmanic Bronze IL'ite

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    Hi Shivani n Zeenat,

    It was an extremly pleasant experience at welcare, i even took a mini maternity tour (managed to chk the labour room only). will chk the rooms on later visits mayb, got my entire appointment card n also felt so relaxed after checking the services. Was treated extremly well by the friendly staff, infact felt so much at ease i cant tell u..........feeling so relaxed that i took the right decision at the right time, im switching over to welcare for my delivery 100%.

    thanks for ur advise ladies.
    sonu
     

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