Can't login....please help....

Discussion in 'Site Help & FAQs' started by Rohanj, May 14, 2015.

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  1. Lathasv

    Lathasv IL Hall of Fame

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    One time I got some technical problem I sent the message to help desk. They immediately replied me. I have to remember where I sent that message.
     
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  2. Rohanj

    Rohanj Gold IL'ite

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    Help desk?? If there is may you can point it out to me. I can't find it anywhere.
     
  3. Lathasv

    Lathasv IL Hall of Fame

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    Go to explore, there you can see help forum.in that contact support is there. Click that one. There you go:)
     
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  4. Rohanj

    Rohanj Gold IL'ite

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    I've sent the message. The following is the content of the message,

    I would like to point out the problems that are being faced by me and some of our members of this website regarding login. When we login to this website, the following text comes up


    Warning: fopen(geoip/GeoIP.dat) [function.fopen]: failed to open stream: No such file or directory in /home/induslad/public_html/wp/wp-content/mu-plugins/indusladies-ad-popup/geoip/geoip.inc on line 343
    Can not open geoip/GeoIP.dat


    This blocks us to the website. An alternative route was found to the website by the way of Google. But still, it doesn't gives us access to some of the features of the website like,
    1. Search text box
    2. Other forums of different section
    Please, do check on the matter ASAP,
    Waiting for your positive reply,


    Thanks for providing a proper help desk way. Lets hope now.
     
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  5. Lathasv

    Lathasv IL Hall of Fame

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    They will give you reply soon... I think they know the problem :)
     
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  6. MyselfandI

    MyselfandI Silver IL'ite

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    Most probably the tech team already knew this issue,so we don't have to worry much,few days back they did some update to the site,may be that has affected the dbserver hope it gets resolve soon
     
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  7. jingi92

    jingi92 Gold IL'ite

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    heyyyyyyy ... got thru ... thanks rohanj for putting up this issue and thanks IL/help desk/techie grp/whoever ... for the prompt action .. :) ... this one incident clearly shows how much we like IL .. and cant stay even without even for a single day ...
     
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  8. Rohanj

    Rohanj Gold IL'ite

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    Yeah!!!....Problem solved.....@Lathasv....It wouldn't have been possible without you....Thank you for pointing out Help desk....
     
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  9. shyamala1234

    shyamala1234 Platinum IL'ite

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    I am also getting IL in a normal way. Problem seems to have solved.
    Syamala
     
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  10. IL_Admin

    IL_Admin Administrator Staff Member IL Hall of Fame

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    Hi everyone, there was a technical glitch and this error message was displayed in various pages. It is resolved now. Sorry for the inconvenience.
     
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