Yes they are saying they haven’t received at all. We have amazon hub in our apt. Whatever packages we get , they will put inside the hub. But wen we checked their system , DHL never came this week.
No one has signed itsms. When we asked for the same, they are telling , sender dint pick that option so signature is not required
Try to track the things from Starting, make sure give pressure from India, hope It will reach safely soon.